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WILDFLOWER SEED PAPER INCLUDED IN EVERY ORDER

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OUR BEST SELLERS

Discover our best-sellers, selected for quality and customer satisfaction. Enjoy the finest choices available.

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FAQS

  • What are the benefits of coconut apricot wax candles?
    Coconut apricot wax candles are known for their clean and long-lasting burn, as well as their eco-friendly and sustainable nature.
  • Why choose dye-free candles?
    By choosing dye-free candles from By the Wick, you can enjoy the peace of mind that comes with knowing our candles contain no added dye at all. This means you can fill your space with beautiful, warm candlelight without worrying about potential harmful effects from artificial coloring.
  • How to properly care for coconut apricot wax candles?
    To ensure the best performance, trim the wick to 1/4 inch before each lighting. Allow the candle to burn for at least 2-3 hours during the first burn to create an even wax pool. Always store candles in a cool, dry place away from direct sunlight.
  • Are coconut apricot wax candles eco-friendly?
    Yes, coconut apricot wax candles are eco-friendly as they are made from natural, renewable sources and produce less soot when burned compared to paraffin candles.
  • What does "phthalate-free" mean in candles?
    Phthalates are a group of chemicals commonly used to make plastics more flexible and to help fragrances last longer. In the context of candles, "phthalate-free" means that the candles are free from these potentially harmful chemicals. At by the wick, we prioritize the health and safety of our customers, which is why we only use phthalate-free fragrance oils and wax. This not only reduces the risk of any harmful effects on your health, but it also reflects our commitment to using high-quality, non-toxic ingredients in our products. So when you choose our candles, you can enjoy the beautiful scents without worrying about exposure to phthalates.
  • What should I do if my order from By The Wick arrives damaged?
    We're sorry to hear that your item arrived damaged. Please contact us within 5 days of receiving your order, and provide your order number along with a picture of the damaged item. At By The Wick, we strive to ensure that all our customers receive their orders in perfect condition. If you encounter any issues with the condition of your items, please contact us immediately so we can make it right. We are committed to providing high-quality products and want to ensure that you are completely satisfied with your purchase.
  • How did By The Wick get its name and what does it signify?
    By The Wick gets its name from the unique concept of allowing customers to select a wick when choosing a candle. This signifies the individuality and personalization that we strive to offer in our products. Our name represents the idea that each customer can make their candle truly their own by choosing a wick that resonates with them, creating a meaningful and personalized experience. At By The Wick, we believe in the power of customization and the ability to cater to each individual's preferences, which is reflected in our name and the concept behind it.
  • What makes By The Wick different than other candle companies?
    By The Wick stands out from other candle companies by offering a unique sustainability feature for our customers. After our candles are burned out, customers can reuse the ceramic candle jar by planting a flower with the dust cover provided. This sustainable approach not only adds value to our products but also promotes eco-friendly practices. We are committed to providing high-quality, hand-poured candles while also contributing to environmental consciousness. This unique feature sets By The Wick apart from other candle companies and reflects our dedication to both product excellence and sustainability.

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